Saturday, February 5, 2011

Where can I get virus-related assistance from Microsoft at no charge?


Where can I get virus-related assistance from Microsoft at no charge? 
If your Microsoft PC has been affected by a virus and you need help, you can get virus-related assistance at no charge from the Microsoft Online Safety Portal.

What are the Microsoft Security products? 
Microsoft offers several security products for both Enterprise and Home users. A summary of all Microsoft Security products is shown in the table below:
Product NameMain customer segmentMalicious softwareSpyware and Potentially unwanted softwareAvailable at no additional chargeMain distribution methods
CustomersBusinessScan and RemoveReal-time ProtectionScan and RemoveReal-time Protection
Microsoft Forefront Server Security ••••• Volume Licensing
Microsoft Forefront Client Security ••••• Volume Licensing
Microsoft Security Essentials• •••••Web download
Windows Live OneCare safety scanner• • • •Web
Windows Malicious Software Removal Tool• Prevalent malware families   •Windows Updates/Automatic Updates
Download Center
Windows Defender•   •••Download Center
Windows Vista
Microsoft Forefront Online Security for Exchange •••   Web purchase
Microsoft Forefront Threat Management Gateway ••••• Volume Licensing

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