Saturday, February 5, 2011

Where can I get virus-related assistance from Microsoft at no charge?

Where can I get virus-related assistance from Microsoft at no charge? 
If your Microsoft PC has been affected by a virus and you need help, you can get virus-related assistance at no charge from the Microsoft Online Safety Portal.

What are the Microsoft Security products? 
Microsoft offers several security products for both Enterprise and Home users. A summary of all Microsoft Security products is shown in the table below:
Product NameMain customer segmentMalicious softwareSpyware and Potentially unwanted softwareAvailable at no additional chargeMain distribution methods
CustomersBusinessScan and RemoveReal-time ProtectionScan and RemoveReal-time Protection
Microsoft Forefront Server Security  Volume Licensing
Microsoft Forefront Client Security  Volume Licensing
Microsoft Security Essentials Web download
Windows Live OneCare safety scanner   Web
Windows Malicious Software Removal Tool Prevalent malware families   Windows Updates/Automatic Updates
Download Center
Windows Defender   Download Center
Windows Vista
Microsoft Forefront Online Security for Exchange    Web purchase
Microsoft Forefront Threat Management Gateway  Volume Licensing

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